Agenda and minutes (customer engagement)
Agendas and minutes for the Customer Research and Engagement sub group can be reviewed here
Agendas and minutes
| Date | Agenda | Minutes | Comments |
|---|---|---|---|
| 19.09.2023 | Minutes | ||
| 08.08.2023 | Minutes | ||
| 30.06.2023 | Minutes | ||
| 28.04.2023 | Minutes | ||
| 24.02.2023 | Minutes | ||
| 28.09.2022 | Agenda | Minutes | |
| 14.06.2022 | Agenda | Minutes |
Attendance by Customer Research and Engagement Sub Group in 2022
The sub group attended the following meetings to observe engagement sessions or to receive feedback on completed pieces of research and engagement work.
| 21 March | Sewer flooding valuation feedback meeting |
| 29 April | Annual Performance Plan customer summary |
| 19 May | DWMP Portal review |
| 25 May | Debt research |
| 14 June | Better Rivers Better NW |
| 15 August | Smart meter research observation |
| 23 August | Focus group on Bio Resources |
| 24 August | Smart metering feedback |
| 13 October | Bio pathways research feedback |
| 14 October | Debt research feedback |