YV Panel
We are the independent challenge group whose aim it is to ensure that United Utilities puts its customers at the centre of its day to day service delivery, decision making and formulation and delivery of its Business Plan.
We are the independent challenge group whose aim it is to ensure that United Utilities puts its customers at the centre of its day to day service delivery, decision making and formulation and delivery of its Business Plan.
We scrutinise United Utilities’ operational performance against its promises to customers.
Our membership is comprehensive and determined to ensure that the voices of customers and stakeholders are taken account of by the North West’s water and wastewater company.
YourVoice panel membership
Members for this group are listed below. For biographies, please see membership in the About Us section
- Bernice Law (CHAIR)
- Dr Tayo Adebowale (Chair of the Environment and Social Capital sub group)
- Steve Cullen (Chair of the Customer Engagement sub group)
- Dave Thompson (Chair of the Affordability and Vulnerability sub group)
- Jo Lappin (Chair of the Stakeholder sub group)