Agenda and minutes from YourVoice meetings

The YourVoice panel meets regularly and their agenda and minutes can be found below.

Reporting on United Utilities’ performance

Every three months, the panel receives and reviews progress reports from the company against its customer promises, and the outcomes for customers that those promises are based on.

The panel understands how important it is for all those who live and work in the North West to be able to see easily how their company is performing. The panel’s reflections on the year’s performance (PDF 43KB opens in new window) and the summary of the company’s performance (PDF 32MB opens in new window) have therefore both received a Plain English mark for clarity

The agenda and minutes from each meeting will be added here as they become available:

Team Meeting
DateAgendaMeeting notes
7 July 2023Meeting note
23 May 2023Meeting note
17 March 2023Meeting note
26 January 2023Meeting note
26 October 2022Meeting note
10 June 2022Agenda (PDF 120KB opens in a new window)Meeting notes (PDF 155KB opens in a new window)
2 March 2022Agenda (PDF 104KB opens in a new window)Meeting notes (PDF 138KB opens in a new window)
10 November 2021Agenda (PDF 488KB opens in a new window)Meeting notes (PDF 534KB opens in new window)
21 July 2021Agenda (PDF 496KB opens in a new window)Meeting notes (PDF 576KB opens in a new window)
22 April 2021Agenda (PDF 341KB opens in a new window)Meeting notes (PDF 528KB opens in a new window)
13 January 2021Agenda (PDF 275KB opens in a new window)Meeting notes (PDF 532KB opens in a new window)
8 October 2020Agenda (PDF 291KB opens in a new window)Meeting notes (PDF 532KB opens in a new window)
21 July 2020Agenda (PDF 626KB opens in a new window)Meeting notes (PDF 524KB opens in a new window)
14 January 2020Agenda (PDF 980KB opens in a new window)Meeting notes (PDF 510KB opens in a new window)
14 October 2019Agenda (PDF 641KB opens in a new window)Meeting notes (PDF 533KB opens in a new window)
23 July 2019Agenda (PDF 804KB opens in a new window)Meeting notes (PDF 535KB opens in a new window)
7 February 2019Agenda (PDF 372KB opens in a new window)Meeting notes (PDF 332KB opens in a new window)
7 November 2018Agenda (PDF 385KB opens in a new window)Meeting notes (PDF 295KB opens in a new window)
9 August 2018Agenda (PDF 240KB opens in a new window)Meeting notes (PDF 290KB opens in a new window)
12 July 2018Agenda (PDF 527KB opens in a new window)Meeting notes (PDF 412KB opens in a new window)
14 June 2018Agenda (PDF 118KB opens in a new window)Meeting notes (PDF 527KB opens in a new window)
17 April 2018Agenda (PDF 81KB opens in a new window)Meeting notes (PDF 109KB opens in a new window)
7 February 2018Agenda (PDF 421KB opens in a new window)Meeting notes (PDF 112KB opens in a new window)
6 December 2017Agenda (PDF 323KB opens in a new window)Meeting notes (PDF 419KB opens in a new window)
7 September 2017Agenda (PDF 322KB opens in a new window)Meeting notes (PDF 420KB opens in a new window)
8 June 2017AgendaMeeting notes (PDF 295KB opens in a new window)
9 March 2017Agenda (PDF 324KB opens in a new window)Meeting notes (PDF 290KB opens in a new window)
16 December 2016Agenda (PDF 324KB opens in a new window)Meeting notes (PDF 294KB opens in a new window)
6 October 2016Agenda (PDF 259KB opens in a new window)Meeting notes (PDF 296KB opens in a new window)
6 July 2016Agenda (PDF 251KB opens in a new window)Meeting notes (PDF 319KB opens in a new window)
2 June 2016Agenda (PDF 238KB opens in a new window)Meeting notes (PDF 287KB opens in a new window)
3 March 2016Agenda (PDF 747KB opens in a new window)Meeting notes (PDF 301KB opens in a new window)
3 December 2015Agenda (PDF 746KB opens in a new window)Meeting notes (PDF 287KB opens in a new window)
30 September 2015Agenda (PDF 328KB opens in a new window)Meeting notes (PDF 272KB opens in a new window)